TABLE OF CONTENTS

• Troubleshooting Guide
  • Vacuum does not turn ON
  • Weak suction
  • Battery drains quickly
  • Dust leaking from the vacuum
  • Blower not working
  • Vacuum becomes warm during use
• Frequently Asked Questions (FAQs)

  • Q1. Is MopCop Prime cordless?

  • Q2. Can it be used as an air blower?

  • Q3. What is the suction power?

  • Q4. What type of motor does it use?

  • Q5. Is the HEPA filter washable?

  • Q6. Can it clean pet hair and fine dust?

  • Q7. Can it be used for wet cleaning?

  • Q8. Can I use it while charging?

Troubleshooting Guide

Vacuum does not turn ON

• Charge the battery completely.
• Check that the battery has sufficient charge.
• Press and hold the power button correctly.

Weak suction

• Empty the dust container.
• Clean the HEPA filter.
• Check if the nozzle is blocked.
• Switch to Max mode for higher suction.

Battery drains quickly

• Eco mode provides longer runtime.
• Recharge the battery fully before use.
• Avoid storing the device with a completely discharged battery.

Dust leaking from the vacuum

• Ensure the HEPA filter is installed correctly.
• Confirm the dust bin is properly locked.

Blower not working

• Attach the blower nozzle correctly.
• Ensure the device is switched to blower mode.
• Remove any blockage from the air outlet.

Vacuum becomes warm during use

Slight heating during extended operation is normal. Turn off the device and allow it to cool before continuing.

Frequently Asked Questions (FAQs)

Q1. Is MopCop Prime cordless?

Yes. It is a fully cordless rechargeable vacuum cleaner.

Q2. Can it be used as an air blower?

Yes. It functions as both a vacuum cleaner and an air blower.

Q3. What is the suction power?

It provides up to 17,000Pa suction for deep cleaning.

Q4. What type of motor does it use?

It features a 70,000 RPM brushless motor, designed for powerful and efficient performance.

Q5. Is the HEPA filter washable?

Yes. The HEPA filter is reusable and washable. Ensure it is completely dry before reinstalling.

Q6. Can it clean pet hair and fine dust?

Yes. It is suitable for removing pet hair, dust, crumbs, cigarette ash, and other dry debris from home and car interiors.

Q7. Can it be used for wet cleaning?

No. MopCop Prime is designed only for dry vacuum cleaning. Avoid vacuuming liquids or wet surfaces.

Q8. Can I use it while charging?

For safety and optimal battery life, it is recommended to charge the vacuum fully before use and avoid operating it during charging unless specified in the official manual.