Safety & Usage Guidelines

POWER BANK USAGE GUIDELINES

1. GENERAL USAGE GUIDELINES

DO

• Carefully read the user manual before first use.

• Fully charge the power bank before using it for the first time.

• Use only high-quality, certified USB cables and chargers (preferably the one provided).

• Ensure input and output ratings of devices match the specifications mentioned on the power bank.

• Keep the device in a clean, dry environment.

• Hold the device securely while plugging/unplugging cables to avoid damaging the ports.

• Disconnect the power bank once it is fully charged to prolong battery life.

• Allow the power bank to cool down if it feels warm during usage.

DON'T

• Do not expose the power bank to extreme temperatures (recommended 10°C to 45°C).

• Do not attempt to charge devices that exceed the rated output power.

• Do not store the power bank in a fully discharged state for long periods.

• Do not place objects on top of the power bank while charging.

• Do not keep it plugged into the wall socket continuously for more than 12 hours.

2. CHARGING THE POWER BANK

DO

• Charge the power bank using a certified charger with compatible voltage/current specifications.

• Use the official USB-C/Micro USB input provided.

• Ensure proper connection before leaving the device to charge.

• Periodically check the device during charging to ensure it is not overheating.

• Unplug the device once the LED indicators show full charge.

DON'T

• Do not use unbranded or damaged chargers/cables as they may cause short circuits.

• Do not charge the power bank on beds, pillows, or flammable surfaces.

• Do not cover the power bank while it is being charged.

• Do not charge the power bank in direct sunlight, hot cars, or near heat sources.

3. CHARGING OTHER DEVICES USING THE POWER BANK

DO

• Connect your device only using certified and undamaged cables.

• Check that the output rating (fast charge/normal charge) is appropriate for your mobile/tablet/accessory.

• Disconnect your device once fully charged to avoid unnecessary battery cycles.

• Use a single port when fast charging, if specified for optimal performance.

• Allow adequate ventilation around the power bank during high-speed charging.

DON'T

• Do not attempt to charge multiple high-consumption devices if your model’s output capacity is limited.

• Do not use the power bank while it is itself being charged (unless the model supports pass-through charging).

• Do not forcefully insert connectors into ports.

• Do not use damaged cables, as they may cause sparks or device malfunction.

• Do not continue using the power bank if you notice repeated disconnections or unstable charging.

4. SAFETY & HANDLING PRECAUTIONS

DO

• Keep the power bank away from water, moisture, and liquids.

• Store it in a cool, dry place when not in use.

• Inspect ports and cables periodically for dust, debris, or damage.

• In case of unusual smell, smoke, or excessive heat, stop using the device immediately.

• Dispose of the power bank responsibly at authorized e-waste centers.

DON'T

• Do not puncture, crush, or drop the power bank.

• Do not open, dismantle, or modify the device under any circumstances.

• Do not expose the unit to fire, flames, or incineration.

• Do not leave the power bank inside a vehicle parked in the sun for long durations.

• Do not continue to use the power bank if it shows signs of swelling, leakage, or deformation.

5. STORAGE & MAINTENANCE

DO

• Charge the power bank to around 50% if storing it unused for more than 30 days.

• Recharge every 2–3 months during long-term storage to maintain battery health.

• Keep the ports covered or protected to avoid dust accumulation.

• Clean the exterior using a soft dry cloth.

DON'T

• Do not store the power bank in extremely hot or cold environments.

• Do not use chemical cleaners or abrasive materials on the device.

• Do not place heavy objects on the power bank when storing it.

6. TRAVEL & TRANSPORTATION GUIDELINES

DO

• Carry the power bank in hand luggage when traveling by air (as per airline regulations).

• Check that the power bank’s Wh rating complies with aviation guidelines.

• Store the power bank in a protective pouch to avoid physical damage.

DON'T

• Do not place the power bank in checked-in baggage.

• Do not charge the power bank during takeoff, landing, or in restricted zones.

• Do not carry damaged or swollen power banks during travel.

7. ENVIRONMENTAL GUIDELINES

DO

• Dispose of the power bank only at authorized recycling or e-waste facilities.

• Follow local regulations related to battery disposal and recycling.

DON'T

• Do not throw the power bank into household trash.

• Do not burn or incinerate batteries due to risk of explosion.

8. WARRANTY & SUPPORT REMINDERS

DO

• Keep your proof of purchase for warranty claims.

• Contact customer support immediately if you observe malfunction, heating, or charging issues.

• Check for firmware or model-specific instructions provided by the manufacturer.

DON'T

• Do not attempt repairs yourself, as it voids warranty.

• Do not use counterfeit accessories—it may void warranty and cause safety risks.

Issue still not resolved

If troubleshooting does not resolve the issue:

• Refer to the user manual for your specific Portronics power bank model.

• Raise a support request via the Portronics Support Portal for warranty or service assistance.