Portronics Mopcop Duo — Quick Help

Modified on Mon, 21 Sep at 2:03 PM

TABLE OF CONTENTS


Key Information

FeatureDetails
Suction17,000Pa
Battery3 × 2000mAh
RuntimeUp to 30 min
Dust Cup90ml
ChargingType-C, 5V/2A
Charging TimeApprox. 4–5 hrs
FilterDual-layer washable HEPA
Mop RodUp to 90° flexible
ModesVacuum / Air Blower / Floor Mop

Quick Start

Assemble → Charge → Hold Power 1 sec → Select speed → Clean

Controls

ActionControl
ON/OFFHold Power 1 sec
Speed changePress Power once
Low speedTiffany Blue
High speedWhite

Dust Cup

Release → Rotate/pull down → Empty → Clean → Refit

Filter

Remove → Wash → Dry completely → Refit

Charging

Type-C + 5V/2A → Approx. 4–5 hrs

Quick Fix

IssueFirst Step
No powerCharge + hold Power
Low suctionEmpty cup + clean filter
Stops suddenlyCheck temperature/battery indicators
Charging issueCheck Type-C cable + 5V/2A source
Mop not fittingReconnect until locked
Wet filterDry completely before use

Warning

Do not use the product for liquids/wet surfaces, burning or flammable objects, or near excessive heat.

Still stuck?

If the issue persists after performing all troubleshooting steps, please raise a support request.

Our support team will assist you further.

Support

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