If your earbuds’ battery is draining faster than expected, it may be due to the following reasons:
Using the earbuds at high volume levels for extended periods.
Frequent voice calls or gaming, which consume more power.
ANC (Active Noise Cancellation) or low-latency mode being enabled continuously.
An old or damaged battery, which may no longer hold charge efficiently.
Tip: Fully charge both the earbuds and the charging case before first use, and avoid over-charging to help maintain battery health.
If battery performance does not improve, please contact customer support for further assistance.
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