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Troubleshooting Guide - Audio Devices
Wireless Earbuds

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Wireless Earbuds (16)

Earbuds are not turning ON

Modified on Mon, 12 Jan at 12:35 PM
Earbuds are not charging

Modified on Mon, 12 Jan at 12:39 PM
Sound is very low or not clear

Modified on Mon, 12 Jan at 12:44 PM
Only one earbud is working

Modified on Mon, 12 Jan at 12:44 PM
Earbuds are not connecting to my phone

Modified on Mon, 12 Jan at 12:42 PM
Audio is cutting in and out

Modified on Mon, 12 Jan at 12:47 PM
Earbuds keep disconnecting

Modified on Mon, 12 Jan at 12:48 PM
Microphone is not working during calls

Modified on Mon, 12 Jan at 12:48 PM
Touch controls or buttons are not responding

Modified on Mon, 12 Jan at 12:49 PM
How to reset the earbuds

Modified on Mon, 12 Jan at 12:50 PM

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