(General reset method – may vary by model)
To reset your earbuds, please follow these steps:
Place both earbuds inside the charging case.
Press and hold the button or touch area on the earbuds for 10–15 seconds.
Release when the LED indicator blinks or changes color, indicating a reset.
Go to your phone’s Bluetooth settings and Forget/Remove the earbuds.
Pair the earbuds again as a new device.
If the reset process does not work for your model, please refer to the product manual or contact customer support for assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article