Issue 1: Portronics Tune Not Showing in Bluetooth List

If Tune does not appear in the Bluetooth device list, follow the steps below:

Step 1: Check Device Power

• Ensure the Portronics Tune device is properly inserted into the car USB port.

• Confirm that the car ignition is turned ON.

Step 2: Restart Bluetooth on Your Phone

1. Open Settings on your smartphone.

2. Turn Bluetooth OFF.

3. Wait for 5–10 seconds.

4. Turn Bluetooth ON again.

Step 3: Reconnect the Device

• Remove the Portronics Tune from the USB port.

• Wait for 10 seconds.

• Plug the device back into the USB port.

Step 4: Search for the Device Again

1. Go to Bluetooth settings on your phone.

2. Tap Add Device / Scan for Devices.

3. Look for Portronics Tune in the device list and select it.

Issue 2: Unable to Pair with Smartphone

If the device appears in Bluetooth but pairing fails, try the following steps:

Step 1: Check if the Device is Already Connected

• Ensure the Portronics Tune device is not connected to another smartphone.

Step 2: Remove Previous Connections

1. Go to Bluetooth Settings on your phone.

2. Find Portronics Tune in the paired device list.

3. Tap Forget / Remove Device.

Also remove the device from:

• Android Auto settings, or

• Apple CarPlay paired devices list.

Step 3: Restart Your Smartphone

• Turn OFF your smartphone.

• Turn it ON again and reopen Bluetooth settings.

Step 4: Pair the Device Again

1. Search for Portronics Tune in the Bluetooth list.

2. Tap the device name to pair again.

Step 5: Check Distance

• Ensure your smartphone is within 5–8 meters of the device.

• Avoid obstacles or interference during pairing.