Troubleshooting Guide
TABLE OF CONTENTS
If you experience issues while using the stylus, follow the troubleshooting steps below.
Issue 1: Stylus is ON but Not Writing
Recommended Checks
Restart the iPad
Restart your iPad and try using the stylus again.
Check Battery Level
Ensure the stylus is sufficiently charged before use.
Inspect the Stylus Tip (Nib)
Check whether the tip/nib is loose or damaged.
If loose, tighten it properly.
Replace the nib if it appears worn out.
Check Device Compatibility
Confirm that your iPad model is compatible with the stylus.
Issue 2: Intermittent Writing or Skipping
Recommended Checks
Clean the Screen
Gently clean the iPad screen to remove dust, oil, or debris that may affect writing performance.
Check the Nib
Ensure the stylus nib is properly tightened and not worn out.
Recharge the Stylus
Fully charge the stylus battery, then test the writing again.
Issue 3: LED Indicator Not Turning ON
Recommended Checks
Charge the Stylus
Connect the stylus to a power source and charge it for at least 30–45 minutes.
Check Charging Accessories
Try using a different charging cable or adapter to rule out charging issues.
Important Notes
This stylus does not support Bluetooth pairing.
Use the double-tap on the back of the stylus to power ON or OFF.
Store the stylus in a dry and safe environment when not in use.
Still Facing Issues?
If the issue persists after performing all troubleshooting steps, please Click here raise a support request.
Our support team will assist you further.
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