1. How do I connect the speaker to my phone?
Turn on the speaker by pressing and holding the power button. Enable Bluetooth on your phone and select “Portronics Fynix” from the available devices. Once connected, you can start playing audio.
2. How do I use TWS (dual speaker) mode?
Turn on both speakers. Press and hold the infinity (TWS) button on one speaker first, then press and hold the infinity button on the second speaker. Once both speakers connect, pair your phone with one of them.
Note: Both speakers must be the same model and from the same batch.
3. What is the Bluetooth range of the speaker?
The speaker works best within a range of up to 10 meters without obstacles.
4. How long does the battery last?
The speaker provides up to 6 hours of playback, depending on volume levels and usage.
5. How do I charge the speaker?
Use the provided USB Type-C cable to charge the speaker. Connect it to a compatible adapter or power source.
6. Can I attend calls using the speaker?
Yes, the speaker has a built-in microphone that allows you to answer and manage calls hands-free.
7. Is the speaker waterproof?
No, the speaker is splash-resistant only. It should not be submerged in water or exposed to heavy moisture.
8. Why is my speaker not turning on?
Ensure the speaker is charged. Try charging it for at least 30 minutes and check the cable and power source.
9. Why is my Bluetooth not connecting?
Turn Bluetooth off and on again on your device, forget the speaker from the Bluetooth list, and reconnect. Also ensure the speaker is within range.
10. Why is there no sound or low volume?
Check that the volume is increased on both the speaker and your device. Also confirm that audio is playing and the speaker is properly connected.
11. Why is the sound distorted?
Distortion may occur at very high volume or low battery levels. Reduce the volume slightly and ensure the speaker is charged.
12. Why is TWS mode not working?
Make sure both speakers are the same model. Restart both devices and repeat the pairing process using the infinity button method.
13. Why is my speaker not charging?
Try using a different Type-C cable, adapter, or power source. Ensure the charging port is clean and free of dust.
14. Can I use the speaker outdoors?
Yes, the speaker is suitable for outdoor use such as small gatherings. Avoid exposure to heavy water or extreme conditions.
15. What devices are compatible with this speaker?
The speaker works with smartphones, laptops, tablets, and other Bluetooth-enabled device
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