TABLE OF CONTENTS

• 1. Product Overview
• 2. Box Contents
• 3. Quick Start Guide
• 4. Device Compatibility
• 5. Indicator Light Reference
• 6. Self-Diagnosis (Start Here)
• 7. Troubleshooting Guide
  • 7.1 Microphone Not Connecting
  • 7.2 No Audio in Recording
  • 7.3 Poor Audio Quality / Noise
  • 7.4 Device Not Charging
  • 7.5 Automatic Disconnection
• 8. Reset and Reconnection
• 9. Battery and Charging
• 10. Quick Self-Test
• Still Facing Issues?

1. Product Overview

The Portronics Dash 7 is a plug-and-play wireless microphone system that connects directly to your device using a receiver. It automatically pairs with the transmitter and enables audio recording without requiring Bluetooth or additional applications.

2. Box Contents

• 1 Transmitter (clip-on microphone)
• 1 Receiver (Type-C or Lightning)
• 1 Charging cable
• 1 User manual

3. Quick Start Guide

Follow these steps to begin using your device:

1. Insert the receiver into your smartphone or device
2. Press and hold the power button on the microphone to turn it on
3. Wait for the devices to auto-pair (indicator light becomes stable)
4. Open your camera or recording application
5. Start recording

Important:

• No Bluetooth pairing is required
• No app installation is required

4. Device Compatibility

Supported:

• Android smartphones (Type-C, OTG required)
• iPhones (Lightning or Type-C models)

Limitations:

• Some apps may not support external microphones
• OTG must be enabled on Android devices
• Accessories must be enabled on IOS devices

5. Indicator Light Reference

6. Self-Diagnosis (Start Here)

Before troubleshooting, confirm:

• The receiver is firmly connected
• The microphone is powered on
• Battery is sufficiently charged
• OTG is enabled (Android only)
• Microphone permissions are enabled in your app

If all checks are complete, proceed to your issue below.

7. Troubleshooting Guide

7.1 Microphone Not Connecting

Possible reasons:

• OTG disabled
• Improper connection
• Device compatibility issue

Resolution steps:

1. Enable OTG in phone settings
2. Reinsert the receiver
3. Restart your device
4. Turn microphone off and on again
5. Wait for stable indicator light

Advanced step:

• Test with another smartphone to isolate the issue

7.2 No Audio in Recording

Possible reasons:

• App does not support external microphones
• Permissions are disabled

Resolution steps:

1. Enable microphone permission in app settings
2. Try a different application (Camera, Open Camera, YouTube)
3. Reconnect receiver and retry

7.3 Poor Audio Quality / Noise

Possible reasons:

• Distance exceeds operating range
• Wireless interference
• Incorrect microphone placement

Resolution steps:

1. Keep within 20–30 meters range
2. Avoid crowded wireless environments
3. Clip microphone closer to your mouth
4. Avoid strong wind or background noise

7.4 Device Not Charging

Possible reasons:

• Faulty cable or adapter
• Dirty charging port

Resolution steps:

1. Use original cable
2. Try a different power source
3. Clean charging port carefully

7.5 Automatic Disconnection

Possible reasons:

• Low battery
• Idle auto power-off

Resolution steps:

1. Fully charge the microphone
2. Restart before use
3. Ensure continuous usage

8. Reset and Reconnection

If issues persist:

Reset steps:

• Press and hold the reset button for 3 seconds

Reconnection:

1. Turn both transmitter and receiver off
2. Turn them back on
3. Wait for automatic pairing

9. Battery and Charging

• Usage time: Up to 6 hours
• Charging time: Approximately 2–3 hours
• Low battery indication: Blinking light

Best practices:

• Fully charge before extended use
• Avoid overcharging overnight

10. Quick Self-Test

Perform this test to confirm functionality:

1. Connect receiver to your device
2. Turn on the microphone.
3. Record a short video using your camera
4. Play back the video and check audio clarity

If audio is clear, the device is functioning correctly.

Still Facing Issues?

If the issue persists after performing all troubleshooting steps, please Click here raise a support request.

Our support team will assist you further.