Resound 2 Speaker — Quick Help

TABLE OF CONTENTS

• My speaker won't turn on
• My speaker won't turn off or stops responding
• It won't connect to my phone
• I want to link two Resound 2 speakers together
• I can't answer calls through the speaker
• My AUX cable is connected but the buttons act differently than I expect
• The lights aren't changing
• Still stuck?

My speaker won't turn on

1. Plug it in to charge — you'll need your own 5V charger.
2. Let it charge for about 4 hours.
3. Press and hold the power button.

Note: don't try to use the speaker while it's charging — this helps protect the battery.

My speaker won't turn off or stops responding

Look inside the AUX port for a small reset hole. Use a small pin to gently press it — this resets the speaker.

It won't connect to my phone

1. Turn the speaker on.
2. On your phone, go to Settings → Bluetooth.
3. Look for "Resound 2" and tap it.

If it's stuck trying to connect to a different phone, press the two volume buttons at the same time to disconnect, then try pairing again.

I want to link two Resound 2 speakers together

1. Turn both speakers on and make sure both are in Bluetooth mode.
2. On one of them, press and hold the mode button — you'll hear a tone when it starts, and another tone once they're linked.
3. Connect your phone to either speaker — both will now play together.

Note: this only works properly if both speakers are from the same batch (bought together, or with matching batch numbers). 

To disconnect them, just press and hold the mode button again.

I can't answer calls through the speaker

This only works when connected over Bluetooth (not with a cable).

• To answer: tap the middle button once.
• To reject: press and hold the middle button.
• To end the call: tap the middle button once again.

My AUX cable is connected but the buttons act differently than I expect

That's normal — some buttons behave a little differently in AUX mode versus Bluetooth mode. For example, the middle button mutes the sound instead of pausing it, and holding the volume buttons won't skip tracks like it does in Bluetooth mode.

The lights aren't changing

Press and hold the middle (play/pause) button to cycle through the light modes, or turn the lights off completely.

Still stuck?

If the issue persists after performing all troubleshooting steps, please raise a support request.

Our support team will assist you further.

Support

• Visit: www.portronics.com
• Support Portal: support.portronics.com