TABLE OF CONTENTS
| Problem | Quick Fix |
|---|---|
| Speaker not turning ON | Charge the speaker, then try Power again. |
| Bluetooth not connecting | Disconnect other Bluetooth devices and pair again. |
| No sound | Check phone + speaker volume and selected mode. |
| USB not playing | Check USB connection and use supported MP3 files. |
| AUX not working | Reconnect the AUX cable and select AUX mode. |
| TWS not pairing | Keep both speakers in Bluetooth mode and retry TWS. |
| Mic not working | Check mic power, battery and mute status. |
| FM not working | Select FM mode and run station search. |
| Remote not working | Replace/check the remote battery and point the remote at the speaker. |
| RGB not working | Check the selected lighting mode and Light control. |
TWS Check
Important: TWS pairing is only guaranteed to work reliably between two Iron Beats II units from the same production batch. Different batches may fail or behave inconsistently. Check the batch/date code on both units.
Bluetooth Reset / Re-pair
Turn the speaker off and on.
Disconnect other nearby Bluetooth devices.
Search for IRON BEATS II again.
Pair again.
Microphone Check
Switch the wireless microphone ON.
Check that it is not muted.
Confirm the speaker microphone controls are active.
If the mic is low, increase microphone volume.
USB Check
Use supported MP3 playback files and make sure the USB drive is connected properly.
AUX Check
Reconnect the cable and confirm the speaker is in AUX mode.
Still stuck?
If the issue persists after performing all troubleshooting steps, please raise a support request.
Our support team will assist you further.
Support
Visit: www.portronics.com
Support Portal: support.portronics.com
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