Portronics Cleansify Neo — Quick Guide

Modified on Mon, 21 Sep at 12:36 PM

TABLE OF CONTENTS


At a Glance

FeatureDetails
Product CodePOR 3708
TypeSmart Wireless Ear Otoscope
Lens3.5mm
CameraFHD 1080p
Camera Pixels3MP
LED Lights6
Gyroscope3-axis
Wireless2.4GHz
Battery130mAh
AppEarVision

In the Box

ItemQty
Ear Otoscope1
Charging Cable1
Ear Spoon1
Silicone Ear Spoon1
User Manual1

Power

Hold Power for 2 seconds to turn the device ON/OFF.

IndicatorMeaning
Blue blinkingWaiting / not connected
Blue steadyConnected

The device switches off automatically after about 10 minutes without a connected device.

App Setup

  1. Install EarVision from the Apple App Store or Google Play.

  2. Turn on the Cleansify Neo.

  3. Open EarVision.

  4. Allow the required app permissions.

  5. Follow the in-app connection steps.

  6. Use the live camera view for inspection.

Useful App Features

FeatureUse
RecordCapture video
PhotoCapture image
Image ArchiveView saved images
ZoomEnlarge the view
Smart ReminderReminder function
Lock OrientationFix screen orientation
Search Wi-FiConnect to the device
Light AdjustmentAdjust LED lighting

Usage

Use the camera gently and keep the device under control while viewing/cleaning. The manual includes an ear-otoscope accessory and silicone/ear-spoon attachments.

Charging

ItemManual
InputDC 5V / 200mA
Charging timeApprox. 45 min
Usage timeApprox. 60 min
Battery130mAh

Safety

  • Do not use the device on children under 3 years.

  • Do not use it alone where accidental injury is possible.

  • Do not use the camera in liquid or immerse it.

  • Do not knock, drop, disassemble or modify the product.

  • Keep away from excessive heat.

  • If the ear canal is completely blocked or the user is unsure about cleaning, the manual advises seeking professional treatment.

Still stuck?

If the issue persists after performing all troubleshooting steps, please raise a support request.

Our support team will assist you further.

Support

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