Portronics VlogMate One — Quick Help

Modified on Fri, 25 Sep at 12:44 PM

TABLE OF CONTENTS

Key Information


FeatureDetails
Dual MicYes
ReceiverType-C
RangeUp to 30m
PickupOmnidirectional
Noise CancellationAI-powered
Audio Delay≤25ms
TX UsageApprox. 5 hrs
TX Battery20mAh each
Case Battery750mAh

Start Using


Charge → Connect Type-C receiver → Remove mics → Start recording


Quick Fix

IssueFirst Step
No receiver connectionReinsert Type-C receiver
One mic not workingRe-seat mic in charging case
No audioCheck external mic selection on device
NoiseEnable noise cancellation
Range issueMove closer to receiver
Low batteryCharge mic/case


Charging

ItemTime
TXApprox. 1.5 hrs
Charging CaseApprox. 2.5 hrs


Setup Video


Still stuck?

If the issue persists after performing all troubleshooting steps, please raise a support request.

Our support team will assist you further.

Support

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