Portronics Beem 580 — Troubleshooting Guide

TABLE OF CONTENTS

• Quick Troubleshooting
• 1. Projector Does Not Turn ON
• 2. Remote Control Does Not Work
• 3. Projected Image Is Blurred
• 4. Projected Image Is Tilted, Trapezoidal or Distorted
• 5. Projected Image Is Upside Down or Rotated Incorrectly
• 6. Wi-Fi Does Not Connect
• 7. Bluetooth Device Does Not Pair
• 8. USB Drive or Files Are Not Showing
• 9. HDMI or USB Video Display Looks Incorrect
• 10. Android Wireless Mirroring Does Not Work
  • Transcreen Method
• 11. Miracast Does Not Connect
• 12. Android Wired Mirroring Does Not Work
• 13. iPhone AirPlay Mirroring Does Not Work
• 14. iPhone Wired Mirroring Does Not Work
• 15. Projector Cleaning
• 16. Date, Time, Language or App Settings Need Changing
• Still stuck?

Quick Troubleshooting

1. Projector Does Not Turn ON

1. Check that the AC power cable is connected to the projector.
2. Check that the cable is connected to a working AC outlet.
3. Press the Power Button on the projector.
4. If the projector still does not turn ON, disconnect and reconnect the power cable and try again.

The projector uses an AC 2-pin input rated 110–240V / 50Hz / 1A.

2. Remote Control Does Not Work

1. Check that batteries are installed in the remote. Batteries are not included in the box.
2. Check battery orientation and replace depleted batteries.
3. Point the remote towards the projector's IR receiver.
4. Use the remote within approximately 6 metres and at an angle of around 30 degrees.
5. Do not mix old and new batteries.
6. If the remote will not be used for a long time, remove the batteries to reduce the risk of leakage.

3. Projected Image Is Blurred

1. Display an image on the screen.
2. Press Focus + or Focus − on the remote.
3. Continue adjusting until the image becomes clear.
4. Check that the projector is positioned horizontally relative to the screen.

4. Projected Image Is Tilted, Trapezoidal or Distorted

1. Open Settings → Projection Settings.
2. Check the Installation Mode.
3. Check Auto Keystone and Auto Four-Corner Correction settings.
4. Use Manual Keystone if further adjustment is required.
5. Use Reset Keystone Correction if you need to clear previous manual corrections.

5. Projected Image Is Upside Down or Rotated Incorrectly

1. Open Settings → Projection Settings.
2. Select Installation Mode.
3. Choose the installation orientation matching how the projector is placed.
4. Check the projected image again.

6. Wi-Fi Does Not Connect

1. Open Settings → Network Settings.
2. Turn ON Wi-Fi Switch.
3. Select the required network.
4. Enter the correct Wi-Fi password.
5. Wait for the network connection to complete.

The projector supports dual-band Wi-Fi (2.4GHz and 5GHz).

7. Bluetooth Device Does Not Pair

1. Open Settings → Bluetooth.
2. Turn the Bluetooth switch ON.
3. Select Search for Bluetooth Devices.
4. Choose the required device from the available list.
5. Complete pairing if prompted.

8. USB Drive or Files Are Not Showing

1. Reinsert the USB drive into the projector's USB input.
2. Return to the projector home screen.
3. Open the File Manager icon.
4. Browse the USB drive for supported video, audio or picture files.
5. If the drive is still not visible, try another compatible USB drive.

9. HDMI or USB Video Display Looks Incorrect

The projector provides separate Display Settings for HDMI and USB video playback.

1. Start playback from the HDMI or USB source.
2. Open Display Settings.
3. Adjust the available image modes or display effects.
4. Check the image again.

These display settings apply only to HDMI and USB video playback, according to the supplied guide.

10. Android Wireless Mirroring Does Not Work

Transcreen Method

1. Connect the phone and projector to the same Wi-Fi network.
2. Open the Transcreen app on the phone.
3. Search for the projector device name.
4. Select Beem 580.
5. Follow the app prompts to connect and share the screen.

Refer to https://transcreen.app.

11. Miracast Does Not Connect

1. Open SCREENCAST on the projector.
2. Select START.
3. Ensure the phone and projector are connected to the same network, as indicated by the projector instructions.
4. Open the phone's wireless display or screen-mirroring setting.
5. Search for the projector and select it.
6. Follow the on-screen instructions.

12. Android Wired Mirroring Does Not Work

1. Connect the Android phone to the projector's USB port using a USB cable.
2. Watch for the first-connection prompt to download the mirroring app.
3. Scan the QR code or visit https://transcreen.app/linedisplay
4. Download and install the app.
5. Accept the mirroring prompt on the phone.
6. Try sharing the screen again.

13. iPhone AirPlay Mirroring Does Not Work

1. Connect the iPhone and projector to the same Wi-Fi network.
2. Open Screen Mirroring on the iPhone.
3. Search for the projector device name.
4. Select Beem 580 and start sharing.

14. iPhone Wired Mirroring Does Not Work

1. Connect the iPhone to the projector's USB port using a USB cable.
2. Follow the connection prompts displayed on the phone.
3. Enter any requested password.
4. Accept the prompt and start screen sharing.

15. Projector Cleaning

1. Turn OFF the projector.
2. Disconnect the AC power cable.
3. Pry off the side cover carefully.
4. Clean the projector using a cotton swab.
5. Reinstall the side cover.

Do not force the side cover or clean while the projector is connected to power.

16. Date, Time, Language or App Settings Need Changing

• Language / keyboard: Settings → Language and Keyboard.
• Date and time: Settings → Date and Time Settings.
• App information / app data: Settings → Application Settings.
• External input at boot, button sound, screen saver, scheduled power OFF and factory reset: Settings → Other Settings.

Use Restore Factory Settings only if you intend to reset the projector's configuration.

Still stuck?

If the issue persists after performing all troubleshooting steps, please raise a support request.

Our support team will assist you further.

Support

• Visit: www.portronics.com
• Support Portal: support.portronics.com