Bubble 2.0 Common Issue/Troubleshooting.

TABLE OF CONTENTS

• Issue 1: Keyboard Not Working After Connecting USB Receiver
• Issue 2: Keyboard Not Appearing in Bluetooth List
• Issue 3: Keyboard Connected but Not Typing
• Issue 4: Keyboard Stops Working After Some Time
• Issue 5: Wireless Connection Not Stable
• Issue 6: Alt Key and Windows Key Working Incorrectly
• ? Maintenance and Care
• Still Facing Issues?

Issue 1: Keyboard Not Working After Connecting USB Receiver

Recommended Checks:

• Ensure the USB receiver is properly inserted.
• Try another USB port.
• Restart your laptop or PC.
• Confirm the keyboard power switch is ON.

Issue 2: Keyboard Not Appearing in Bluetooth List

Recommended Checks:

• Verify the keyboard is in Bluetooth pairing mode.
• Restart Bluetooth on your device.
• Restart the keyboard and attempt pairing again.
• Move the keyboard closer to the device.

Issue 3: Keyboard Connected but Not Typing

Recommended Checks:

• Remove the keyboard from the Bluetooth device list.
• Restart your computer or mobile device.
• Reconnect the keyboard.
• Ensure the keyboard is not connected to another device.

Issue 4: Keyboard Stops Working After Some Time

Cause: The keyboard may enter sleep mode.
Solution: Press any key to wake the keyboard.

Issue 5: Wireless Connection Not Stable

Recommended Checks:

• Keep the keyboard within the recommended wireless range (up to 10 meters).
• Avoid placing the receiver near strong wireless interference sources.
• Reinsert the USB receiver to reconnect the keyboard.

Issue 6: Alt Key and Windows Key Working Incorrectly

Cause: The keyboard may be set to a different operating system mode.
Solution: Use the following shortcuts to switch modes:

• Fn + I → iOS Mode
• Fn + O → macOS Mode
• Fn + P → Windows Mode

? Maintenance and Care

To maintain optimal performance:

• Clean the keyboard using a soft, dry cloth.
• Avoid exposure to liquids or moisture.
• Remove the batteries if the keyboard will not be used for a long period.
• Store the keyboard in a dry and dust-free environment.

Still Facing Issues?

If the issue persists after performing all troubleshooting steps, please Click here raise a support request.

Our support team will assist you further.

Would you like me to also format this into a quick-reference checklist (like a one-page printable guide) so it’s easier to use when troubleshooting?