Portronics Toad II Complete Guide

Modified on Mon, 23 Mar at 4:36 PM

1. Product Overview

Model: Portronics Toad II
Type: Wireless Optical Mouse

Connectivity Modes:

2.4 GHz USB Receiver
Bluetooth 5.1

Charging Port:

USB Type-C

Power Source:

600mAh Rechargeable Battery (Non-removable)

Compatibility:

Windows / macOS / Android / iOS

Section A: Connecting via 2.4 GHz USB Receiver

Step 1: Turn ON the Mouse

Switch ON the mouse using the power switch at the bottom.

Step 2: Select 2.4 GHz Mode

Press the circle (mode) button.
Ensure the red light glows near “2.4G”, indicating USB mode is active.

Step 3: Insert the USB Receiver

Insert the USB receiver into your laptop/PC USB port.

Step 4: Automatic Connection

The mouse will automatically connect to the device.
No manual pairing is required.

Step 5: Connection Confirmation

Once connected:

The cursor will start responding immediately

If not working:

Remove and reinsert the USB receiver
Try another USB port
Ensure the mouse is powered ON

Section B: Connecting via Bluetooth

Step 1: Turn ON the Mouse

Switch ON the mouse using the power switch.

Step 2: Select Bluetooth Mode

Press the circle buttonto switch to:
- Toad II or
- Toad II Plus (based on preference)

Step 3: Enter Pairing Mode

Press and hold the circle button for 5–7 seconds
The indicator light will blink rapidly, indicating pairing mode

Step 4: Enable Bluetooth on Your Device

For Windows

Open Settings → Bluetooth & Devices
Turn Bluetooth ON → Click Add Device
Select Toad II / Toad II Plus → Click Connect

For macOS

Open System Settings → Bluetooth
Turn Bluetooth ON
Select Toad II / Toad II Plus → Click Connect

Step 5: Connection Confirmation

Once connected:

The indicator light stops blinking
The mouse will start working normally

Section C: Charging the Mouse

How to Charge

Connect the mouse using the USB Type-C cable
Plug into a USB power source

Charging Indicators

LED ON → Charging
LED OFF → Fully charged

Charging Time

Approx. 1.5 hours for full charge

Important Notes

Use only the provided Type-C cable
Avoid low-quality or incompatible chargers
The mouse supports dual connectivity, but only one mode works at a time
The battery is non-removable
Remove the battery sticker before first use

Section D: Troubleshooting Guide

Issue 1: Mouse Not Working

Recommended Checks:

Ensure the mouse is powered ON
Check battery level and charge if needed
Restart your device
Turn the mouse OFF and ON again

Issue 2: Not Working in USB Mode

Recommended Checks:

Ensure the USB receiver is properly inserted
Try another USB port
Reinsert the receiver
Ensure 2.4G mode (red light) is selected

Issue 3: Not Appearing in Bluetooth

Recommended Checks:

Ensure the mouse is in pairing mode (blinking LED)
Restart Bluetooth on your device
Restart the mouse and retry
Keep the mouse closer during pairing

Issue 4: Cursor Lag or Not Moving

Recommended Checks:

Clean the sensor at the bottom
Use on a flat, non-reflective surface
Avoid glass surfaces
Stay within 10-meter range

Issue 5: Mouse Not Charging

Recommended Checks:

Use the original Type-C cable
Check charging port for dust or damage
Try another adapter or USB port
Charge for at least 1.5 hours

Issue 6: Frequent Disconnection

Recommended Checks:

Stay within wireless range
Avoid interference
Fully charge the mouse
Reconnect the device

Issue 7: Unable to Switch Modes

Recommended Checks:

Press the circle (mode) button
Ensure correct mode (Bluetooth / 2.4G) is selected

Frequently Asked Questions

Can I use Bluetooth and USB at the same time?
No. The mouse supports dual connectivity but operates on one connection at a time.

Is the USB receiver stored inside the mouse?
Yes. The receiver can be stored inside the mouse compartment when not in use.

Still Facing Issues?

If the issue persists after performing all troubleshooting steps, please Click here raise a support request.

Our support team will assist you further.