Portronics Toad One Mouse – Bluetooth & 2.4G Connection Guide

TABLE OF CONTENTS

• Portronics Toad One Mouse – Bluetooth & 2.4G Connection Guide
  • 1. Product Overview
• Section A: How to Connect via 2.4 GHz USB Receiver
  • Step 1: Power ON the Mouse
  • Step 2: Insert the USB Receiver
  • Step 3: Confirmation
• Section B: How to Connect via Bluetooth
  • Step 1: Power ON the Mouse
  • Step 2: Select Bluetooth Mode
  • Step 3: Activate Pairing Mode
  • Step 4: Enable Bluetooth on Your Device
    • For Windows:
    • For macOS:
  • Step 5: Connection Confirmation
• Section C: Troubleshooting Guide
  • Issue 1: Mouse Not Appearing in Bluetooth List
  • Issue 2: Mouse Connected but Not Working
  • Issue 3: Frequent Disconnection
  • Issue 4: Cursor Lag or Delay
• Still Facing Issues?

1. Product Overview

 

Model: Portronics Toad One
Connectivity Modes:

• 2.4 GHz USB Receiver

• Bluetooth 5.0 (Dual Mode: Toad One / Toad One Plus)

Section A: How to Connect via 2.4 GHz USB Receiver

Step 1: Power ON the Mouse

• Locate the power switch on the left side (marked 2.4G).

• Ensure the mouse is sufficiently charged.

Step 2: Insert the USB Receiver

• Insert the provided USB dongle into the USB port of your laptop/PC.

• The mouse will automatically connect.

• No additional pairing steps are required.

Step 3: Confirmation

• The cursor should respond immediately.

• If not, try inserting the receiver into another USB port.

Section B: How to Connect via Bluetooth

Important: Before proceeding, check the LED indicator on the backside of the mouse to confirm the selected mode.

Step 1: Power ON the Mouse

• Locate the power switch on the left side (marked BT).

• Ensure adequate battery level before pairing.

Step 2: Select Bluetooth Mode

The mouse supports two Bluetooth channels:

• Toad One → Blue Indicator

• Toad One Plus → Green Indicator

To change the mode:

• Press the circular button once to toggle between modes.

  • Blue Light → Toad One

  • Green Light → Toad One Plus

Step 3: Activate Pairing Mode

• After selecting the desired Bluetooth channel,

• Press and hold the circular button for 5–7 seconds.

• The LED will start blinking rapidly, indicating pairing mode.

Step 4: Enable Bluetooth on Your Device

For Windows:

1. Go to Settings → Bluetooth & Devices

2. Turn Bluetooth ON

3. Click Add Device → Select Bluetooth

4. Choose “Portronics Toad One” or “Portronics Toad One Plus”

5. Click Connect

For macOS:

1. Open System Settings → Bluetooth

2. Turn Bluetooth ON

3. Select “Portronics Toad One” or “Portronics Toad One Plus”

4. Click Connect

Step 5: Connection Confirmation

• The cursor will start responding to movement.

• The mouse is now ready for use.

Section C: Troubleshooting Guide

Issue 1: Mouse Not Appearing in Bluetooth List

Recommended Checks:

• Ensure the mouse is in pairing mode (rapid blinking LED).

• Verify correct Bluetooth channel (Blue/Green indicator).

• Restart Bluetooth on your device.

• Turn the mouse OFF and ON again.

• Ensure the mouse is adequately charged.

Issue 2: Mouse Connected but Not Working

• Remove the device from the Bluetooth list.

• Restart your laptop/PC.

• Reconnect by repeating the pairing steps.

• Ensure the same Bluetooth channel is not connected to another device.

Issue 3: Frequent Disconnection

• Maintain a distance within 5–8 meters.

• Fully charge the mouse and test again.

• Remove and reconnect the device from paired devices.

Issue 4: Cursor Lag or Delay

• Adjust DPI using the DPI button.

• Keep the mouse closer to your device.

• Close background applications consuming high system resources.

• Check battery level.

Still Facing Issues?

If the issue persists after performing all troubleshooting steps, please Click here raise a support request.

Our support team will assist you further.