Toad 9 Mouse complete Guide

Modified on Thu, 26 Mar at 10:59 AM

TABLE OF CONTENTS


1. Product Overview

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Model: Portronics Toad 9
Type: Wireless Optical Mouse

Connectivity Modes:

  • 2.4 GHz USB Receiver
  • Bluetooth

Box Contents

  • Wireless Mouse
  • Charging Cable
  • USB Receiver
  • User Manual 

Section A: Power & Modes

The mouse supports three switch positions:

  • Position 1: Bluetooth Mode (Power ON)
  • Position 2: Power OFF
  • Position 3: 2.4 GHz USB Mode

Section B: How to Connect via Bluetooth


Step 1: Power ON

  • Switch to Bluetooth mode (Position 1).

Step 2: Activate Pairing Mode

  • Press and hold the Bluetooth mode button for 2 seconds.
  • LED light will blink indicating pairing mode. 

Step 3: Enable Bluetooth on Device

For Windows:

  • Go to Settings → Bluetooth & Devices
  • Turn Bluetooth ON
  • Click Add Device → Bluetooth
  • Select Portronics Toad 9 / Toad 9 Plus
  • Click Connect

For macOS:

  • Open System Settings → Bluetooth
  • Turn Bluetooth ON
  • Select Portronics Toad 9 / Toad 9 Plus
  • Click Connect

Step 4: Connection Confirmation

  • Once paired, the LED light will turn steady.
  • The mouse is ready to use.

Section C: How to Connect via 2.4 GHz USB Receiver


Step 1: Power ON

  • Switch to 2.4 GHz mode (Position 3).

Step 2: Insert USB Receiver

  • Plug the USB receiver into your laptop/PC.

Step 3: Auto Connection

  • The mouse will automatically connect (plug & play). 

Section D: Multi-Device Pairing

  • Supports up to 3 devices (1 via 2.4 GHz + 2 via Bluetooth). 
  • Press the Bluetooth mode button to switch between paired devices.
  • For 2.4 GHz usage, switch to Position 3.

Section E: Charging Instructions

  • Use the provided USB to Type-C cable.
  • Charging indicator shows “CH” while charging and 100% when fully charged. 
  • Approximate charging time: 3 hours.

Section F: Troubleshooting Guide

Issue 1: Mouse Not Connecting

  • Ensure the mouse is fully charged.
  • Check if the correct mode is selected.
  • Restart Bluetooth or system.
  • Ensure USB receiver is properly connected.

Issue 2: Cursor Movement Slow or Erratic

  • Clean the mouse sensor.
  • Use on a proper surface.
  • Adjust DPI settings.

Issue 3: Mouse Buttons Not Working

  • Ensure the mouse is powered ON.
  • Check for obstructions around buttons.

Issue 4: Battery Drains Quickly

  • Fully charge the mouse.
  • Avoid extreme temperature conditions.

Section G: Care & Maintenance

  • Turn OFF the mouse before cleaning.
  • Use a soft, dry cloth for cleaning.
  • Avoid liquids, chemicals, or abrasive materials. 

Reset Method


  • Turn ON the mouse
  • Long press Right + Middle buttons together
  • Insert USB receiver to complete pairing 


Important Notes

  • Use only recommended charging cable.
  • Avoid exposure to water, heat, and physical damage.
  • Warranty covers manufacturing defects only.

Still Facing Issues?

If the issue persists after performing all troubleshooting steps, please Click here raise a support request.

Our support team will assist you further.

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