Portronics LintX Pro — Troubleshooting Guide

TABLE OF CONTENTS

• Quick Troubleshooting
• 1. LintX Pro Does Not Turn ON
• 2. Device Does Not Operate Even After Charging
• 3. Lint or Fabric Pills Are Not Removed Completely
• 4. Lint Container Fills Up or Collection Reduces
• 5. Device Does Not Charge
• 6. LED Display Does Not Show Battery or Speed Status
• 7. Device Stops or Runtime Is Short
• 8. Fabric Gets Caught or Appears Damaged
• 9. Cleaning the LintX Pro
• Important Safety Reminders
• Still stuck?

Quick Troubleshooting

1. LintX Pro Does Not Turn ON

1. Check whether the battery needs charging.
2. Connect the Type-C charging cable to the device.
3. Connect the other end to a suitable USB power source.
4. Allow approximately 3 hours for a full charge.
5. Disconnect the charging cable before using the remover.
6. Press the Power Button to turn ON the device.

Do not operate the LintX Pro while charging.

2. Device Does Not Operate Even After Charging

1. Turn OFF the device.
2. Check that the lint container is attached correctly.
3. Check that the honeycomb mesh cover is secured properly.
4. Inspect the mesh and blade area for trapped lint.
5. Use the supplied cleaning brush to remove lint or debris.
6. Reassemble the parts securely and try again.

Do not open the blade assembly manually.

3. Lint or Fabric Pills Are Not Removed Completely

1. Turn OFF the device.
2. Remove and empty the lint container.
3. Remove the mesh cover carefully.
4. Use the supplied cleaning brush to clear lint from the mesh and blade area.
5. Check that the blade assembly is not damaged.
6. Refit the mesh cover and lint container securely.
7. Spread the fabric flat and move the remover gently in circular motions.

Do not press hard against the fabric.

4. Lint Container Fills Up or Collection Reduces

1. Turn OFF the device.
2. Remove the lint container.
3. Empty the collected lint.
4. Use the cleaning brush to clear lint from the mesh and blade area.
5. Refit the container securely before use.

Empty the lint container regularly during repeated use.

5. Device Does Not Charge

1. Check that the USB Type-C cable is firmly connected to the device.
2. Check that the other end is connected to a working USB power source.
3. Reconnect the cable securely.
4. Check whether the LED display indicates charging.
5. Allow approximately 3 hours for a full charge.

6. LED Display Does Not Show Battery or Speed Status

1. Check that the device is switched ON.
2. Check whether the battery is depleted.
3. Connect the Type-C charging cable and observe the display.
4. After charging, disconnect the cable and switch ON the device.
5. Check whether the display shows the selected speed and battery status.

7. Device Stops or Runtime Is Short

The product provides up to 90 minutes of runtime on a full charge. Actual runtime depends on the selected speed and usage conditions.

• Charge the device fully before use.
• Use Low or Medium speed where suitable.
• Empty the lint container regularly.
• Clean the mesh and blade area with the supplied brush.

8. Fabric Gets Caught or Appears Damaged

1. Turn OFF the device immediately.
2. Remove the garment from the treatment area.
3. Do not use the device on clothes while they are being worn.
4. Avoid delicate fabrics such as silk, lace or loose knits.
5. Check for buttons, zippers or decorative parts near the area.
6. Check that the mesh cover is securely fitted.
7. Do not use the device if the mesh or blades are damaged.

9. Cleaning the LintX Pro

1. Turn OFF the device.
2. Disconnect the charging cable.
3. Remove and empty the lint container.
4. Remove the mesh cover carefully.
5. Use the supplied cleaning brush to clear the blade and mesh area.
6. Ensure all components are dry before reassembly.
7. Refit the parts securely.

Do not wash the device with water or expose it to water.

Important Safety Reminders

• Do not use the device on clothes while wearing them.
• Avoid silk, lace and loose-knit fabrics.
• Do not open the blade assembly manually.
• Stop use if the mesh or blades are damaged.
• Do not use the device while charging.
• Do not overcharge.
• Turn OFF and unplug before cleaning.
• Do not wash the device with water.

Still stuck?

If the issue persists after performing all troubleshooting steps, please raise a support request.

Our support team will assist you further.

Support

• Visit: www.portronics.com
• Support Portal: support.portronics.com