Toad Go Mouse complete Guide

Modified on Thu, 26 Mar at 11:36 AM

TABLE OF CONTENTS

1. Product Overview


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Model: Portronics Toad Go
Type: Ergonomic Wireless Optical Mouse

Connectivity Modes:

  • 2.4 GHz USB Receiver
  • Bluetooth


Box Contents


Key Features


  • Toad Go Mouse
  • Type-C Charging Cable
  • USB Receiver
  • User Manual


  • Ergonomic design with thumb-rest for comfortable usage
  • Silent (noise-free) clicking
  • Multi-device pairing support
  • Adjustable DPI up to 2400

Section A: How to Connect via 2.4 GHz USB Receiver

Step 1: Power ON the Mouse

  • Switch the mouse to 2.4G mode.
  • Ensure the mouse is sufficiently charged.

Step 2: Insert the USB Receiver

  • Insert the USB receiver into your laptop/PC.
  • The mouse will connect automatically (plug & play).

Step 3: Confirmation

  • Move the mouse to verify cursor movement.
  • If not working, try another USB port.

Section B: How to Connect via Bluetooth

Step 1: Power ON the Mouse

  • Switch the mouse to BT mode.

Step 2: Activate Pairing Mode

  • Press and hold the pairing button for 5–7 seconds.
  • The LED indicator will blink rapidly, indicating pairing mode.

Step 3: Enable Bluetooth on Your Device

For Windows:

  • Go to Settings → Bluetooth & Devices
  • Turn Bluetooth ON
  • Click Add Device → Bluetooth
  • Select Portronics Toad Go
  • Click Connect

For macOS:

  • Open System Settings → Bluetooth
  • Turn Bluetooth ON
  • Select Portronics Toad Go
  • Click Connect

Step 4: Connection Confirmation

  • Once connected, the cursor will respond to movement.
  • The mouse is now ready for use.

Section C: Multi-Device Usage

  • The mouse supports multi-device pairing.
  • Use the mode button to switch between connected devices.

Section D: Charging Instructions

  • Use the provided Type-C cable to charge the mouse.
  • Recharge when battery is low.
  • Ensure proper cable connection while charging.

Section E: Troubleshooting Guide

Issue 1: Mouse Not Connecting (Bluetooth)

  • Ensure pairing mode is active (blinking LED).
  • Restart Bluetooth on your device.
  • Turn the mouse OFF and ON again.
  • Ensure sufficient battery charge.

Issue 2: Mouse Not Working (2.4 GHz Mode)

  • Reinsert the USB receiver.
  • Try a different USB port.
  • Restart your system.

Issue 3: Frequent Disconnection

  • Maintain usage within up to 10 meters range. ()
  • Fully charge the mouse.
  • Remove and reconnect the device.

Issue 4: Cursor Lag or Delay

  • Keep the mouse closer to your device.
  • Avoid reflective or glass surfaces.
  • Close background applications.
  • Check battery level.

Issue 5: Mouse Not Charging

  • Ensure the Type-C cable is properly connected.
  • Try a different charging adapter or port.

Section F: Care & Maintenance

  • Do not expose the mouse to moisture or dust.
  • Avoid dropping or applying excessive pressure.
  • Store in a cool and dry environment.
  • Turn OFF the mouse when not in use for extended periods.

Still Facing Issues?

If the issue persists after performing all troubleshooting steps, please Click here raise a support request.

Our support team will assist you further.

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