TABLE OF CONTENTS

• 1. Product Overview
  • Key Features
  • Box Contents
• Section A: Back Side Overview (Important for Connectivity)
  • Key Components (Back Side)
• Section B: How to Connect via 2.4 GHz USB Receiver
  • Step 1: Power ON the Mouse
  • Step 2: Insert USB Receiver
  • Step 3: Confirmation
• Section C: How to Connect via Bluetooth
  • Step 1: Power ON the Mouse
  • Step 2: Activate Pairing Mode
  • Step 3: Enable Bluetooth on Your Device
  • Step 4: Connection Confirmation
• Section D: Multi-Device Usage
• Section E: DPI Adjustment
• Section F: Charging Instructions
• Section G: Troubleshooting Guide
  • Issue 1: Mouse Not Connecting
  • Issue 2: USB Mode Not Working
  • Issue 3: Cursor Lag or Delay
  • Issue 4: Frequent Disconnection
• Section H: Care & Maintenance
• Important Notes
• Still Facing Issues?

1. Product Overview

Model: Portronics Toad Ergo 4
Type: Rechargeable Ergonomic Vertical Wireless Mouse

Connectivity Modes:

• 2.4 GHz USB Receiver
• Bluetooth 5.3

Key Features

• Ergonomic vertical design for wrist comfort
• Dual connectivity (Bluetooth + USB receiver)
• Adjustable DPI up to 4000
• 6-button control (Forward/Backward included)
• Rechargeable battery with Type-C charging 

Box Contents

• Wireless Mouse
• USB Receiver
• Charging Cable
• User Manual

Section A: Back Side Overview (Important for Connectivity)

Key Components (Back Side)

Optical Sensor → Tracks movement

• Power / Mode Switch→
  • Bluetooth Mode
  • Power OFF
  • 2.4G Mode
• Bluetooth / Mode Button → Pairing & switching
• USB Receiver Slot → Stores dongle
• Type-C Charging Port → Front side

These buttons are critical for switching between Bluetooth and USB modes.

Section B: How to Connect via 2.4 GHz USB Receiver

Step 1: Power ON the Mouse

• Switch to 2.4G mode (bottom switch).
• Ensure the mouse is charged.

Step 2: Insert USB Receiver

• Plug the USB receiver into your laptop/PC.
• The mouse will auto-connect (plug & play).

Step 3: Confirmation

• Move the mouse to verify cursor movement.
• If not working, try another USB port.

Section C: How to Connect via Bluetooth

Step 1: Power ON the Mouse

• Switch to Bluetooth mode.

Step 2: Activate Pairing Mode

• Press and hold the Bluetooth button for 2–5 seconds.
• LED will blink rapidly (pairing mode).

Step 3: Enable Bluetooth on Your Device

For Windows:

• Settings → Bluetooth & Devices
• Turn ON → Add Device → Bluetooth
• Select Portronics Toad Ergo 4 → Connect

For macOS:

• System Settings → Bluetooth
• Turn ON → Select Portronics Toad Ergo 4 → Connect

Step 4: Connection Confirmation

• Cursor movement confirms successful pairing.

Section D: Multi-Device Usage

• Supports switching between Bluetooth and 2.4G modes.
• Use the mode button + switch to change devices.

Section E: DPI Adjustment

• Press DPI button to switch levels:
  • 800 / 1600 / 2400 / 4000 DPI

Section F: Charging Instructions

• Use the Type-C cable provided.
• Recharge when battery is low.
• Typical usage range up to 10 meters. 

Section G: Troubleshooting Guide

Issue 1: Mouse Not Connecting

• Ensure correct mode is selected (BT / 2.4G).
• Restart Bluetooth or system.
• Check battery level.

Issue 2: USB Mode Not Working

• Reinsert receiver.
• Try another USB port.
• Restart system.

Issue 3: Cursor Lag or Delay

• Avoid glass/reflective surfaces.
• Reduce distance from device.
• Adjust DPI settings.

Issue 4: Frequent Disconnection

• Keep within 10 meters range.
• Avoid wireless interference.

Section H: Care & Maintenance

• Do not expose to dust or moisture.
• Avoid dropping the device.
• Clean using a soft, dry cloth.
• Turn OFF when not in use.

Important Notes

• Compatible with Windows, macOS, and Android.
• Warranty covers manufacturing defects only.

Still Facing Issues?

If the issue persists after performing all troubleshooting steps, please Click here raise a support request.

Our support team will assist you further.