TABLE OF CONTENTS
- 1. Product Overview
- 2. Package Contents
- 3. Headphone Controls
- 4. First Pairing (Power ON)
- 5. Bluetooth Connectivity
- 6. Button Functions Explained
- 7. Charging the Headphones
- 8. Switching OFF the Headphones
- 9. Reset Method
- 10. Troubleshooting Guide
- 11. Important Warnings
- 12. Care & Maintenance
- Still Facing Issues?
1. Product Overview
Model: Portronics Muffs M2
Type: Wireless Bluetooth Headphones
Key Features
- Bluetooth connectivity
- Built-in microphone
- Multimedia control buttons
- Type-C charging
- AUX (3.5 mm) support
2. Package Contents
- Muffs M2 Headphones
- Type-C Charging Cable
- User Manual
3. Headphone Controls
- Power Button (main control for power, calls, and play/pause)
- Volume + / Next Track Button
- Volume – / Previous Track Button
- LED Indicator (status & charging indication)
- 3.5 mm AUX Port
- Type-C Charging Port
- Microphone
4. First Pairing (Power ON)
Steps
- Press and hold the Power Button for 3 seconds
- Headphones will turn ON and enter pairing mode (LED blinking)
- Open Bluetooth on your device
- Search and select “Muffs M2”
- Confirm connection via voice prompt
✔ Pairing mode remains active for approximately 5 minutes
5. Bluetooth Connectivity
- Enable Bluetooth on your device
- Search for “Muffs M2”
- Tap to connect
- Voice confirmation indicates successful pairing
6. Button Functions Explained
Power Button Functions
- Press & hold (3 sec) → Power ON
- Press & hold (5 sec) → Power OFF
- Single press → Play/Pause
- Single press → Answer calls
- Press & hold → Reject calls
Media Controls
- “+” Button: Next track / Increase volume
- “–” Button: Previous track / Decrease volume
7. Charging the Headphones
Steps
- Insert Type-C cable into charging port (right side)
- Red LED → Charging
- Blue LED → Fully charged
Important Notes
- Fully charge before first use
- Low battery indication: LED blinks every 30 seconds
8. Switching OFF the Headphones
- Press and hold the Power Button for 4 seconds
- LED turns OFF → device powered down
9. Reset Method
Steps
- Remove “Muffs M2” from Bluetooth settings
- Press and hold “+” and “–” together for 5 seconds
- Turn OFF the headphones
- Turn ON again and reconnect
10. Troubleshooting Guide
Issue: Headphones Not Connecting
- Reset the headphones
- Re-pair the device
Issue: Disconnection During Calls
- Charge the headphones
- Perform reset
Issue: Buttons Not Responding
- Clean button area
- Remove dust using a soft cloth
11. Important Warnings
- Do not use in extreme temperatures
- Avoid water exposure
- Keep away from heat sources
- Do not block ports
- Avoid prolonged use at maximum volume
12. Care & Maintenance
- Clean with a soft, dry cloth
- Store in a dry and safe place
- Avoid drops and physical impact
Still Facing Issues?
If the issue persists after performing all troubleshooting steps, please Click here raise a support request.
Our support team will assist you further.
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