Portronics Apollo Prime — Quick Help

Modified on Mon, 21 Sep at 12:26 PM

TABLE OF CONTENTS

Key Information

FeatureDetails
Output20W
Bluetooth5.3
PlaytimeUp to 5 hours
Driver3-inch
Speaker Battery2000mAh
Wireless MicYes
ConnectivityBluetooth / AUX / USB / microSD
ChargingType-C 5V
RGBYes

Bluetooth

Power ON → M → Bluetooth → Search & Connect

Controls

ActionButton
ModeM
PreviousShort -
NextShort +
Volume downLong -
Volume upLong +
Play/PausePlay/Pause
BacklightLong M

Microphone

ActionMic Control
ON/OFFPower
Voice effectVoice Changer
Mic volume upLong VOL+
Mic volume downLong VOL-

Inputs

Bluetooth / AUX / USB / microSD (TF)

Charging

Type-C 5V

LightStatus
Red ONCharging
Red OFFFully charged

Quick Fix

IssueFirst Step
No BluetoothSelect BT with M and re-pair
No soundCheck volume + mode
AUX issueReconnect cable + select AUX
USB issueReinsert USB + select USB
microSD issueReinsert card + select TF
Mic issuePower ON + check mic volume
Backlight issueLong press M

Still stuck?

If the issue persists after performing all troubleshooting steps, please raise a support request.

Our support team will assist you further.

Support

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article