TABLE OF CONTENTS

• Q1. How do I connect the keyboard and mouse using the USB receiver (2.4 GHz mode)?
• Q2. How do I connect the keyboard via Bluetooth?
  • Steps:
• Q3. How do I connect the mouse via Bluetooth?
  • Steps:
• Q4. How many devices can I connect at the same time?
• Q5. How do I switch between connected devices?
• Q6. How do I charge the keyboard and mouse?
• Q7. Why does the keyboard or mouse stop working after some time?
• Q8. How do I know if the battery is low?
• Q9. Device is not connecting. What should I do?
• Q10. USB mode is not working. How can I fix it?
• Q11. I am experiencing delay or lag. What should I do?
• Q12. How do I fix receiver pairing issues (keyboard/mouse not working with USB)?
  • Keyboard Re-Pairing
  • Mouse Re-Pairing
• Q13. How should I maintain the keyboard and mouse?
• Q14. What devices are compatible with this combo?
• Q15. What does the warranty cover?
• Still Facing Issues?
• 
  

Q1. How do I connect the keyboard and mouse using the USB receiver (2.4 GHz mode)?

Answer:

1. Plug the USB receiver into your laptop/PC
2. Turn ON both the keyboard and mouse
3. Devices will auto-connect (plug & play)

✔ No manual pairing required (factory paired)

If not working:

• Press Fn + 1 (2.4G mode) on the keyboard

Confirmation:

• Start typing or move the mouse to verify functionality

Q2. How do I connect the keyboard via Bluetooth?

Answer:

Steps:

1. Press Fn + 2 (BT1) or Fn + 3 (BT2)
2. Press and hold for 3 seconds to enter pairing mode
3. LED will blink rapidly (pairing active for ~2 minutes)
4. Enable Bluetooth on your device

For Windows:

• Go to Settings → Bluetooth & Devices
• Turn Bluetooth ON
• Click Add Device → Bluetooth
• Select BT5.0 Keyboard → Connect

For macOS:

• Open System Settings → Bluetooth
• Turn Bluetooth ON
• Select BT5.0 Keyboard → Connect

Confirmation:

• LED stays ON briefly, then turns OFF after successful pairing

Q3. How do I connect the mouse via Bluetooth?

Answer:

Steps:

1. Slide the mouse switch to BT mode
2. Press and hold the pairing button for 3 seconds
3. LED will blink rapidly
4. Select BT5.0 Mouse from available devices → Connect

Confirmation:

• LED stabilizes briefly after pairing

Q4. How many devices can I connect at the same time?

Answer:

• Keyboard:Supports 3 devices
  • 1 via USB (2.4 GHz)
  • 2 via Bluetooth (BT1 & BT2)
• Mouse:Supports
  • Bluetooth + USB receiver

Q5. How do I switch between connected devices?

Answer:

• Keyboard: Use Fn + 1 / 2 / 3 to switch between 2.4G, BT1, and BT2
• Mouse: Use the mode switch to toggle between Bluetooth and USB

Q6. How do I charge the keyboard and mouse?

Answer:

• Use the provided Type-C cable
• Recommended adapter: 5V / 1A

Q7. Why does the keyboard or mouse stop working after some time?

Answer:
This is due to power-saving mode.

• Keyboard sleeps after 10 seconds
• Mouse sleeps after 3 seconds

Solution:

• Press any key or move the mouse to wake

Q8. How do I know if the battery is low?

Answer:

• LED indicator will start flashing

Action:

• Recharge the device immediately

Q9. Device is not connecting. What should I do?

Answer:

• Ensure battery is charged
• Restart Bluetooth or system
• Reconnect the device

Q10. USB mode is not working. How can I fix it?

Answer:

• Reinsert the USB receiver
• Try a different USB port
• Ensure keyboard is in 2.4G mode

Q11. I am experiencing delay or lag. What should I do?

Answer:

• Keep devices within proper range
• Avoid interference (metal surfaces, other wireless devices)
• Reduce distance between device and receiver

Q12. How do I fix receiver pairing issues (keyboard/mouse not working with USB)?

Answer:

Keyboard Re-Pairing

1. Ensure keyboard is fully charged (2–3 hours recommended)
2. Switch to 2.4G mode
3. Press and hold ESC + “+ =” key until LED flashes
4. Insert USB receiver
5. LED stops flashing → pairing complete

Mouse Re-Pairing

1. Set mouse to 2.4G mode
2. Press and hold Left + Middle (Scroll) + Right buttons together
3. Insert USB receiver
4. LED stops flashing → pairing successful

✔ If pairing fails within 20 seconds, repeat the process

Q13. How should I maintain the keyboard and mouse?

Answer:

• Keep away from liquids and dust
• Do not use harsh chemicals
• Avoid dropping or impact

Q14. What devices are compatible with this combo?

Answer:

• Windows
• macOS
• Android
• iOS

✔ Note: Bluetooth 5.0 may not be supported on older systems

Q15. What does the warranty cover?

Answer:

• Covers manufacturing defects only
• Does not cover physical damage or misuse

Still Facing Issues?

If the issue persists after performing all troubleshooting steps, please Click here raise a support request.

Our support team will assist you further.